Responsible Gaming at naq88 — your safety is our priority
naq88 is committed to providing a safe and healthy gaming experience. Use our tools and support to stay within the boundaries of fun.
Why Responsible Gaming Matters
naq88 believes that online gaming is primarily a form of entertainment — not a guaranteed way to make money. We follow various responsible gaming tools and policies to ensure a safe and enjoyable experience for players in Bangladesh on our platform.
Responsible gaming means understanding your own limits, setting a budget, and balancing gaming with other aspects of your life. We encourage every player to play mindfully and for entertainment.
On this page you will learn how to use naq88's responsible gaming tools, how to recognise problematic gaming, and how to get help when needed.
Our Responsible Gaming Tools
naq88 provides these tools to help you stay in control of your gaming experience.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies when increasing the limit.
Time-Out Feature
When you feel you need a break, temporarily suspend your account for 24 hours up to 6 weeks. No betting or deposits will be possible during this period.
Self-Exclusion
Choose long-term self-exclusion — for 6 months, 1 year, or permanently. Once activated, the account cannot be reopened before the period ends.
Loss Limit
Set a cap in advance on how much you can lose over a specific period. Betting stops automatically once the limit is reached.
Session Limit
Decide in advance how long you will play per session. A reminder will appear when the time is up and the session will end automatically.
24/7 Support
If you have any concerns about gaming, our 24-hour Bengali-language live chat support team is always ready to help. Your privacy is fully protected.
21+ Age Requirement
To participate at naq88 in Bangladesh, you must be 21 years of age or older. We verify age at registration and may request additional proof of identity at any time.
Minor Protection
If there are children or teenagers in your home, take the following steps:
- Use a strong password for your naq88 account and never share it.
- Make sure you log out of sessions on your device.
- Use parental control software on your device.
- Keep your login details away from children and other unauthorised persons.
If you suspect someone is using the account on behalf of a minor, notify our support team immediately. The account will be investigated promptly and closed if necessary.
Warning Signs of Problematic Gaming
If you notice any of these signs in yourself or a loved one, seek help right away:
- Placing larger bets to try to recover lost money.
- Neglecting family, friends, or work because of gaming.
- Being unable to stop gaming or repeatedly failing to do so.
- Taking on debt or spending savings to cover gaming costs.
- Hiding gaming expenses from family.
- Feeling restless, irritable, or anxious when unable to play.
- Gaming becoming the only way to improve your mood.
- Spending more time or money than the budget you set.
Activate Protection Tools
Follow these steps to enable responsible gaming settings on your account:
-
01
Log In
Log in to your naq88 account and click the profile icon in the top right corner. -
02
Open Account Settings
Go to the "Account Settings" or "Responsible Gaming" menu. -
03
Set Your Limits
Set a deposit limit, loss limit, or session limit. Choose the amount and time period. -
04
Take a Time-Out or Exclusion
If you need a break, select the time-out or self-exclusion option and set the duration. -
05
Get Support
For any questions or issues, contact us via live chat. Our Bengali-speaking team is always ready.
Remember: reducing a deposit limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is for your own safety.
Healthy Gaming Habits
Responsible gaming is not just about avoiding problems — it is about keeping gaming a positive and enjoyable experience. naq88 encourages you to build the following habits:
- Set a fixed budget before you start gaming and commit to not spending beyond it.
- Think of gaming as entertainment only — not as a source of income.
- Take regular breaks and spend time with family and friends.
- Do not try to recover losses by placing bigger bets after a loss.
- Avoid gaming when you are stressed, sad, or angry.
- Do not bet with borrowed money or money meant for bills and food.
- Make sure you understand the rules of a game before placing a bet.
- Review your gaming history and spending regularly.
Keep Your Family Informed
Talk openly with your family about your gaming habits. Family awareness is an important part of responsible gaming. If a family member is concerned about your gaming, take their concern seriously.
Contact Us for Help
We are always here for you on any matter related to responsible gaming.
Live Chat
Bengali-language live chat support is available 24 hours a day, 7 days a week. Use live chat for an immediate response.
Email Support
For questions and requests related to responsible gaming, email us at: [email protected]
Close Your Account
If you want to close your account immediately, contact us via live chat. Action will be taken as soon as the request is received.
Questions and Answers about Responsible Gaming
Enjoy the Fun Responsibly
Enjoy naq88's exciting games while staying within your limits. Visit your favourite section or check our FAQ if you have any questions.